Customer Reviews
Trusted for Over 60 Years, TOP-RATED Company
See What Our Customers Say
MacVik thrives on the relationships we build with our clients. We understand that inviting a plumber into your home or business requires confidence, and we strive to earn that trust with every job. Below are genuine Google reviews from real-world experiences of homeowners and businesses who’ve relied on our expertise. If you’ve been a MacVik customer, we encourage you to share your honest review to others searching for reliable plumbing, HVAC, and electrical solutions.
Matt was on time, polite, and very professional. Performed A/C check for summer. Matt has been here before and I can count on his thorough service. Just a nice person too!!
Response from the owner:Hello Jim, Thanks for the 5 stars and positive feedback on Matt. We appreciate your continued business and trust in Mac-Vik Plumbing, Heating, and Electrical.
The Technician, Jorge, arrived right on time. I received a text message, including tracking, indicating that he was on his way. When he arrived he introduced himself and upon entering immediately put on shoe protectors to protect our floors. He was dressed and spoke VERY professionally. Jorge was extremely knowledgeable about air conditioners/furnaces/etc. Each and every question we had for him was answered in a professional manner. We were totally impressed by this young man. Being that my biggest pet peeve is customer service, he was #1 in my book. I have a couple other quotes in my hand, and 2-3 more that I’m looking at. The quotes are relatively pretty close, but being that this young man was as professional as I expected, I believe I will put my trust and money in this company. Keep up the outstanding work Jorge. Your customer service, knowledge, and professionalism is “SECOND TO NONE”!
THE NEXT DAY (8.AM.)
WOW! I just can’t get over how quickly this company took care of us. Had my quote 2 days ago, hired them, and the entire job (a/c and furnace) was done yesterday. Upon arrival they introduced themselves (Erin and Otis), and explained what they were about to do. They started by laying drop cloths from the entrance all the way down to the furnace room. Every part of the furnace (old and new) were carried up/down without hitting a wall (I couldn’t do that). From beginning to the end they were extremely professional and quite friendly. Every question we had for them was answered with the ease of understanding and with the knowledge that they’ve been doing this for years. At the end of the project, Erin explained everything about our new a/c and furnace in a manner that even I could understand; in other words, in layman terms. If it were me I would get one quote and that would be from this company. I went out for 3 quotes and ended up hiring this company – why….the knowledge, the professionalism, and fantastic customer service. All in all, we are extremely satisfied with our new a/c and furnace, and were extremely happy with Erin and Otis. Kudos to these 2 excellent technicians! Thank you Mac-Vik!!!!!
THE NEXT DAY (8.AM.)
WOW! I just can’t get over how quickly this company took care of us. Had my quote 2 days ago, hired them, and the entire job (a/c and furnace) was done yesterday. Upon arrival they introduced themselves (Erin and Otis), and explained what they were about to do. They started by laying drop cloths from the entrance all the way down to the furnace room. Every part of the furnace (old and new) were carried up/down without hitting a wall (I couldn’t do that). From beginning to the end they were extremely professional and quite friendly. Every question we had for them was answered with the ease of understanding and with the knowledge that they’ve been doing this for years. At the end of the project, Erin explained everything about our new a/c and furnace in a manner that even I could understand; in other words, in layman terms. If it were me I would get one quote and that would be from this company. I went out for 3 quotes and ended up hiring this company – why….the knowledge, the professionalism, and fantastic customer service. All in all, we are extremely satisfied with our new a/c and furnace, and were extremely happy with Erin and Otis. Kudos to these 2 excellent technicians! Thank you Mac-Vik!!!!!
Response from the owner:Thank you for your amazing review, Jim and Lauren! We're so glad to hear that you had a positive experience with Jorge during your air conditioning and furnace service appointment. He truly embodies our commitment to providing knowledgeable and professional customer service. From the text updates to the shoe protectors, we believe in going above and beyond for our valued customers. Thank you for choosing Mac-Vik and we hope to have the opportunity to work with you again in the future. Best, Mac-Vik Plumbing, Heating, and Electrical
Marius here for routine AC service and superb as usual. 35 y.o. AC unit held up through last summer, thanks to Marius's efforts. Now looking forward to working with him for new AC replacement. He spent considerable time with details of purchase and installation; it's great to be able to trust his judgement and rely 100% on getting excellent workmanship.
Response from the owner:Thank you for a lovely review, BJ! It was a pleasure working with you. We're glad to hear that Mike was able to help. Please call if you need anything else!
Matt is professional, usually early for an appointment and considerate of the home owner. Mac Vic office staff and office is exceptional
Jorge was an awesome technician. He arrived on time and had a lot of knowledge. When asked to provide us with a few quotes from basic maintenance repair to full replacement, he provided those quotes easily. He took the time to explain his recommendations with reasons why. Will recommend Mac-Vik Plumping and Heating to anyone needing service in the future.
Response from the owner:Thank you, Melissa! We’re so glad Jorge made such a positive impression and took the time to walk you through your options. We truly appreciate your recommendation and are here whenever you need Mac-Vik Plumbing and Heating!
MacVik has always done a great job, taking care of my plumbing needs!
Response from the owner:Thank you, Sue! We’re grateful for your continued trust and are always happy to help with your plumbing needs. We appreciate the kind words!
Response from the owner:Thanks so much, Robert! We’re glad you had a great experience and truly appreciate the 5-star review.
Always a positive experience!
Response from the owner:Yvett Green
Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great experience with Mac-Vik Plumbing and Heating. Your feedback motivates our team to continue providing excellent service. If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
Mac-Vik Plumbing, Heating, and Electrical
My hot water heater went out. Mac-Vik came out the same day I called and replaced it. Our technician, Dylan, and his partner were very professional. They placed tarps down to protect my floor. Work was completed quickly. I have used Mac-Vik a couple other times in the past and I will use them again! I am very happy.
Response from the owner:Thank you, Deb! We’re so glad Dylan and the team were able to respond quickly and provide the professional service you’ve come to expect. We truly appreciate your continued trust in Mac-Vik!
The response to our initial call was really quick and they were able to make a good suggestion for our leaking faucet. The repair was done quickly and efficiently. I am very happy with Mac-Vik and will continue to use their services for all HVAC, plumbing and electrical issues.
Response from the owner:Thank you, Marsha! We’re so pleased to hear our team was able to quickly address your issue and offer helpful solutions. We look forward to assisting you with any HVAC, plumbing, or electrical needs in the future!
